PRIVACY POLICY

INTRODUCTION

ACHRAF OUAHAB MEDIA LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

INFORMATION WE COLLECT

Information you provide directly:

Name and email address when you subscribe to our newsletter.
Name, email, and message content when you use the contact form.
Name, email, and scheduling details when you book a call.
Payment and billing information when you purchase a service (processed by third-party payment processors).

Information collected automatically:

Browser type and device information.
Pages visited and time spent on the website.
IP address and general location data.
Cookies and similar tracking technologies.

HOW WE USE YOUR INFORMATION

To deliver the services you have purchased.
To send you newsletters and email communications you have opted into.
To respond to your inquiries through the contact form.
To schedule and manage calls.
To improve our website and services.
To measure the effectiveness of our advertising.
To comply with legal obligations.

THIRD-PARTY SERVICES

We use third-party platforms and tools to operate our business, including but not limited to website hosting, email delivery, payment processing, advertising, and communication. Each platform has its own privacy policy and terms of service. We encourage you to review them.

We do not sell, trade, or rent your personal information to anyone.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to improve your experience and measure the effectiveness of our advertising. These may include:

Essential cookies that allow the website to function properly.
Analytics cookies that help us understand how visitors use the website.
Advertising pixels from third-party platforms that help us measure ad performance and show relevant ads to people who have visited our website.

These tracking technologies may collect information such as your browser type, device, pages visited, and actions taken on the website. This data may be shared with the respective advertising platforms in accordance with their privacy policies.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the website.

EMAIL COMMUNICATIONS

If you subscribe to our newsletter, you will receive regular emails from us. Every email includes an unsubscribe link at the bottom. You can opt out at any time. Unsubscribing from the newsletter does not affect transactional emails related to services you have purchased.

DATA RETENTION

We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. If you request deletion of your data, we will do so within a reasonable timeframe unless we are legally required to retain it.

YOUR RIGHTS

You have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information.
Unsubscribe from marketing communications at any time.

CHILDREN'S PRIVACY

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take steps to delete that information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated policy.